Frequently Asked Questions regarding contactless payments

Will I get a receipt with my contactless payment?

Yes, a receipt will be issued for all card payments, unless you choose otherwise.

Will the contactless payment method show on the receipt?

Absolutely, the receipt will show the payment method.

What is the contactless PHONE payment transaction limit?

Unlike physical card payments, there isn’t a blanket maximum limit of 30/30. Having said that, high ticket purchases may be limited by your bank, according the type of card used.

When will contactless not be accepted by the PED?

The PIN Entry Device evaluates each card when making a payment,and will decide what payment methods and limits are offered at the time. Contactless may not by authorised for certain cards or under certain conditions. If this is the case, we can offer our normal chip & pin method.

Can contactless payments be taken if the PED is offline?

Yes, the PIN Entry Device can take payments offline, and will store them until a connection is made. However, the cardholder may decide that the payment system needs to be online to complete the purchase.

Can a customer use their contactless method for a refund?

Yes, this is fine provided it's the original payment method.

What type of contactless cards will work?

MasterCard, Visa and American Express (AMEX) contactless cards are accepted. However, please not that AMEX contactless cards are currently not supported in the Republic of Ireland.